Denver Business Analyst

Candidate Profile

This well-rounded J. Kent Candidate presents with 15 years of business analysis experience, heavily focused in call centers for telecommunications, banking and utility companies.  Positions have included financial analyst, reporting analyst and business operations management.  Helped Call Center Directors analyze a myriad of performance statistics such as average handle time, queue time, transfers, callbacks, claims and credit performance.  Recently laid off and eager to continue working as an Analyst.