This J. Kent Candidate thrives on customer contact and takes pride in making sure every client is well taken care. Following college, worked as an Administrative Assistant prior to embarking in a great new, client focused, position in Account Management. As Client Support Executive, ensures customer satisfaction of new and existing customers regarding complex billing and reporting issues. Provides client with training on use of internal billing and tracking systems. Advanced knowledge of MS Office Suite; certified in Word, PowerPoint and Excel. Also skilled in MS Dynamics Navitas billing system, SharePoint, and AS400.
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