North Carolina native recently relocated to Colorado and is seeking a new role in the Denver area as an IT Help Desk Technician. Graduated from Randolph Community College in North Carolina with an AS in Network Administration. 6 years’ experience working in roles ranging from Senior Desktop Technician to Junior System Administrator. Experience working in the healthcare sector, in the recruiting sector, and directly in the technology sector. Experience performing routine maintenance on computers, managing hundreds of AD user and computer accounts by assigning OU, groups, passwords, and lock/active statuses, implementing single sign-on proximity cards, managing system encryption, patching window updates, building routine phishing campaigns, and migrating over hundreds of user data to prevent data loss. Skilled in Checkpoint, Bitlocker, VMWare, Carbon Black, URBackup, WSUS, and Imprivata. Types 68 WPM with excellent MS Office skills (97% Word, 93% Excel, 80% Outlook).
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