J. Kent Staffing Candidate with 17 years’ experience providing IT support seeks PC Support Technician position in Denver. Holds a Bachelor of Arts in History and completed additional studies in Electrical & Mechanical Engineering. Used Microsoft Active Directory to administer network and exchange mail accounts, change permissions on servers, and support user’s security and printer issues, used PcAnywhere, HP Jet Direct software, Novell Syscon tool, and Windows NT 4.0 server tools to remotely administer printers and user/group accounts within the domain, supported Smartphone, Palm Pilot, HP Jornada, and Compaq IPAQ PDA devices using Hotsync, Intellisync, Active Sync, and Xtend Connect software, used ODBC and SQL configuration tools to configure custom software to connect to SQL databases and run queries. Certifications include A+ Certified (basic, DOS/Windows), Compaq, Dell, and HP computer and printer hardware, ITIL Foundation, Windows XP (MCP), Networking Essentials (MCP).
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